Frequently Asked Questions

Tell me More!

Locked In A Room is a live escape-room experience. Participants are locked in a room with a series of tests, puzzles and clues that combined allow the unlocking of the rooms mystery and hopefully a successful escape, challenging them every step of the way.

As you enter the room you will initially stand there bewildered and then… IT BEGINS!

What can I wear?

There is nothing specifically needed except yourselves. Teams can play in wedding dresses to suits, fancy dress to casual…as long as you’re wearing something, we’re happy.

Can I bring my baby?

Of course, as long as you remember to take them with you after.

Do I have to be in the room with my kids (under 14’s) or can I just be in the building?

We probably shouldn’t be trusted with The Professor’s precision equipment, and we definitely should not be left in charge of young, impressionable scientists! We will need you to have 1 responsible adult (18+) for each room if there will be Escapees younger than 14 and under.

I’m Pregnant! Can I still play?

Yes, of course. There are no physical challenges in any of our games and we have provided seating in all of the rooms should anyone need to take a break. It’s also worth noting that you are not actually locked inside of a room, you are free to leave at any point during the game through an unlocked door.

Do you have to run?

No running is required however we’re not going to stop you!

Can we eat/have drinks before or after the game in the venue?

As we are a live event and adhere to a strict schedule, unfortunately not. However, we are surrounded by great restaurants and bars within seconds of our venue!

Can I make a booking and pay on the day?

Unfortunately, we are not able to book rooms out without some form of payment, however if you call our lovely sales office on 020 7476 5571 you can secure your event by leaving a deposit and pay the rest at the venue on the day. As we are a live event we STRONGLY recommend booking in advance to avoid disappointment. On the day availability is available by calling our sales office on 020 7476 5571 however we can’t always promise a room will be available.

Do you have any wheelchair access/chairs in the rooms?

With the exclusion of Timelock whereby a portion of our game isn’t fully accessible, the rest of our Southampton venue is. Each of our rooms also has ample seating as well as our briefing rooms. For any specific information or further clarification please don’t hesitate to pop us a call!

Do you have parking?

Due to our central location we have ample parking around us. Our closest car park is Portland Terrace NCP Car Park (1 minute walk) at £5 for up to 2 hours or £10 for up to 24 hours. West Quay also offers multiple other car parks and information about them can be found here: https://www.west-quay.co.uk/visitor-info/parking

Do you have meeting rooms?

Unfortunately, we don’t on site, however we have some great contacts our office can advise you on before or after you visit us within seconds of our venue.